Need to make changes to your order?

Fully manage and update your order anytime from your account

  • Update your shipping address
  • Update your contact information
  • Adjust sizing or switch product options
  • Change quantities or remove items
  • Add additional items to your order
  • Apply a discount code
  • Switch your payment method (if applicable)
  • Cancel your order
Orders can be edited until they are fulfilled

Before reaching out, here are a few quick answers:

  • Orders can be edited until they are fulfilled
  • Purchased regalia ships within 1–2 business days
  • Rental orders ship approximately two weeks before your ceremony
  • Custom diploma frames are made to order and ship within 3–4 weeks

Most updates can be made instantly through your account using the button above before fulfillment.